CUSTOMER CARE / 03

Shipping,
returns & care.

Please read these details carefully before placing your order.

Shipping

Shipping can take 15–20 business days.

Returns & refunds

We do not accept returns & refunds.

Incorrect, damaged or defective articles

If you receive an incorrect, damaged or defective article, contact Bays Attire within 24 hours of delivery with clear photographs/videos. After verification, we will assist with a replacement or suitable resolution.

Exchanges

Exchanges due to change of mind, incorrect size selection or colour preference are not accepted. Sale and discounted articles are strictly non-exchangeable.

Please note
  • Please check our size guide carefully before placing your order.
  • Colours may vary slightly due to lighting and individual screen settings.
  • Wash on low heat and only when needed to maintain fabric quality and longevity.